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It is the responsibility of the property owner to call a plumber or sewer/drain cleaning service to correct the problem. The property owner is responsible for maintaining adequate flow to and through the sewer lateral from the property structure and into the sewer main. If your plumber or sewer/drain cleaning service believes the blockage is in the sewer main, the City will respond as quickly as possible and keep you informed of the progress.
Your plumber or sewer/drain cleaning service can contact the City at 605-642-1325 or after hours at 605-642-1300.
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The property owner is fully responsible for maintaining adequate sewage flow to and through the sewer lateral, from the property structure to and into the sewer main. When failure or stoppage of a sewer lateral occurs, it is the owner's responsibility to hire a contractor to clear the blockage.
A sewer backup can lead to disease, destruction of valuables, damage to your house and electrical malfunctions. Prompt cleanup of affected property can help minimize the inconvenience and damage.
Please review the following regarding the mess: