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1. Who is responsible for repairs on my service line and/or curb stop?

The property owner is fully responsible for maintaining adequate water flow to and through the water lateral, from the property structure to and into the water main. If there is any damage to the service line, curb stop or tap on the water main, it the responsibility of the property owner to make the necessary repairs. 

View the Service Line Policy (PDF).

2. What is the water hardness and iron levels?

Average water hardness is 217 milligrams per liter  or 12.67 grains per gallon. 

For further information, refer to the Department of Agriculture & Natural Resources (DANR)

3. My water pressure is too low, what do I do?

The most likely cause for low water pressure is the need for adjustment of your pressure reducing valve (PRV). If you do not know how to make the necessary adjustment, please contact a plumbing professional. This is not a service City staff is allowed to perform.

4. I need to locate my curb stop, how do I do this?

A locater is available to check-out at the Utility or Public Works office at 625 N 5th Street. If you are unable to locate it, City staff is available to do so.

Please contact the Utility Office to generate a service request. An appointment will be scheduled for the request.

5. What does my water meter look like?

The City of Spearfish Water Department currently has 3 types of water meters being used in residences and businesses:

• iPerl meter
• SR II
• SR

Water meters are typically installed near the location the water is plumbed into the structure. Water meters are almost always installed indoors due to our freezing conditions. Meters located in unheated areas should be heat taped and insulated to prevent from freezing. Please follow heat tape instructions or contact a plumbing professional.

Review a gallery of SRII and iPerl water meters.

6. How is my water meter read?

Water meters are read each month. The reading date depends on which “Zone” a property resides in. The Utility Department currently operates a Sensus VXU reading unit which allows numerous meters to be read in a matter of minutes. An MXU unit is directly connected to your water meter. The VXU reading unit “wakes up” the MXU and sends the reading from the water meter to the software program.

Review a gallery of typical SRII style meters and MXU connections.

MXUs operate on a single lithium battery. These batteries need to be replaced every 7 to 10 years. If the battery in your MXU needs replaced, the utility office will contact you via letter to request a repair appointment. There is no charge for this service

7. My meter is leaking, but is in a heated room, what do I do?

Please contact the Utility Office by calling 605-642-1325 to generate a service request.

An appointment will be scheduled for the request.